Top 12 Courier Services in India




In India, the courier and related market is expected to reach $15.75 billion by 2028. It is showing a growth rate of 16.69% CAGR. As the industry continues to grow and global parcel shipments are set to hit new heights, it's imperative for everyone to know the best courier services in India. In this blog, we’ll talk about the leading couriers services in India.

1. OCS (Overseas Courier Service)

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Today global logistics is a constantly evolving segment of the economy. OCS (Overseas Courier Service) is a name that has been identified with reliability, efficiency and expert service delivery especially in the logistics and courier business.

OCS was established in 1957, and soon it was started in countries across the world; and currently it is present in more than 200 countries. Later on, as the situation transformed the type of business, OCS developed into the international express company and in 2009, with the assistance of the capital from ANA, became the centre of cargo in ANA Group. From the moment of their establishment, they have developed strict cleanliness, filling their clients valuable shipments cautiously and quickly.

Global Reach and Expertise: OCS has its operations in 82 countries and over 190 cities. This makes it possible for OCS-India to provide efficient logistics services to its clients since it guarantees the safe and fastest delivery of consignments to any part of the world. In addition, the company has all the qualifications to provide high-quality services because of its rich experience in solving multifaceted logistics tasks.

Diverse Service Offerings: The OCS-India provides a large number of services that can perfectly suit different kinds of requirements in logistics. Be it the urgent cross-border courier of documents or parcels, or the shipment of 'oversized general cargo', OCS-India offers solutions which can be customised and are efficient.

Technology and Innovation: The core of the OCS-India's business model is the use of technology and innovations. This has led the company to install the latest tracking system, perhaps the most efficient one, which updates customers on the location of their consignments at all times. Logistics is also not forgotten, OCS-India has invested in good technology to greatly enhance the sorting and timely delivery of consignments.

Customer-Centric Approach: With the clients, the company is involved in good relations where the company collaborates with them in establishing the most appropriate strategies that will suit the clients logistics needs in a bid to improve on operations.

Be it door to door delivery solutions or details of a supply chain, OCS-India is indeed planning to go the extra mile in order to fulfil customer's requirements.

Sustainability Initiatives: Being aware of sustainability in today's global scenario, OCS-India has put several environmental management strategies into practice in an attempt to minimise its carbon emissions. The company is also in the process of sourcing for environmentally friendly packaging and is working towards better ways of delivering the products.

2. Delivery

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Delivery is a very large participant in the logistic field in India which is recognized for its extensive network as well as best use of technology. Its goal is to become the operating system for commerce - the most advanced, highest quality and integrated infrastructure, logistics, engineering and technology system on the Earth.

Since the website was created in Jan 2011, the team has been delivering more than 2 billion orders in India. They have established themselves across the country as a post and parcel service provider currently reaching out to all the 29 states and have connections with more than 18,600 pin codes. There are 24 automated sort centres, 94 gateways, 2880 direct delivery centres and more than 57,000 people who help them deliver round-the-clock, 7 days a week, 365 days a year.

The main objectives of this service remain to have a flexible, dependable, and sustainable supply chain operation at the lowest possible cost. It offered the supply chain services to a wide cross-section of over 30k+ active customers across emerging and well-established e-commerce marketplaces, direct-to-consumer e-tailors, enterprises, Consumer Durables, Consumer Electronics, Lifestyle, Retail Auto Components and Manufacturing, Home & Cookware, Automobiles, Fashion & Apparel, etc.

3. India Post

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India Post is the postal service under a ministry of Indian Government i.e., Ministry of Communications; the trade name of the Department of Post is India Post. It is the oldest and largest postal network thriving in India as a major means of communication and transport was established in 1854.

The Department of Posts (DoP) had been the pillar of communication in the country for over 150 years and had contributed immensely to the social economic development of the country.

It touches the lives of Indian citizens in many ways: express parcel services as well as logistics post services, delivery of mails, acceptance of deposits under Small Savings Schemes, providing post office savings bank deposits, providing facilities of Postal Life Insurance (PLI) and Rural Postal Life Insurance (RPLI) and giving retail facilities, etc. The DoP also functions as an agent of the Government of Presently it has a network of 1, 55,000 post offices making it the only postal organisation in the world to have the largest postal network.

4. Gati

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Gati is one of the oldest players in the logistics and courier field in India; its service portfolio and reach are impressive. Gati was incorporated in 1989 and has established itself as being one of the leading logistics companies in India that offers efficient as well as effective logistics solutions within India and across borders.

It has over 19,000 PIN code network and has the capability to deliver consignments at the last logistics point in India. The firm has a fleet of more than 5000 vehicles, and network of warehouses and distribution centres to ensure proper handling of stocks. Gati has its operations in more than one hundred countries that make it convenient for firms with overseas supply chain needs.

In all aspects, the company tries to remain customer-focused and respond to customer's needs in advance. Develop coordinated, digitally sustainable, global logistics miracles.

5. Professional Courier Services

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Professional Courier Services is one of the reliable courier companies in India based in Mumbai and was started in 1987. Due to their well-organised workers, well-developed infrastructure, and multi-storied branches in different corners of the world, it has become popular as the ideal delivery channel for domestic as well as foreign clients.

The big plus is the fact that today it has more than 2,500 offices and 25,000 delivery points all across India. This expansive reach also guarantees that customers of Professional Courier Services can be delivered to even the most outreaches and rural areas hence making it the ideal choice. The company also has a wide international network, thus it extends delivery services to over two hundred countries in the world.

The Professional Couriers do take effort to maintain the service standards and are able to offer logistics solutions. The strategic Hub-and-Spoke system with warehousing and storage facilities, modem communication system and transportation fleet, helps them in ensuring proper delivery of consignment at the right time each time. Thus, it places significant importance on documentation to guarantee smooth operation of the services, as well as support and tracking of all the consignment products.

6. DTDC

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DTDC (Desk to Desk Courier & Cargo) is an India based reputed courier and Logistics Company which has the strength of a large network and provides extensive services. Established in the year 1990, DTDC has expanded its business nexus to domestic as well as the global segment.

The brand has evolved from India's home grown courier, express and parcel service provider to a leading express logistics solutions provider of different value added services to both the retailers and the businesses all over the world. From the straight pick-up and delivery to the amalgamated warehousing solutions and order fulfilment solutions help a customer achieve the best of both: time and money.

It has more than 14,000 physical points of customer access covering more than 14,000 pin codes which in turn helps it reach 96% of the population in India. Internationally, they offer shipping services to over 220 countries of the world with the help of their associate delivery companies.

The key strength of the organisation and the ability of the Promoters to capitalise on the company's experience have allowed the company to move beyond the domestic markets and penetrate the global markets and the ability to offer cross-border services in niche markets.

7. Blue Dart Express

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Bluedart is an India based courier and integrated express package distribution firm that ensures speedy delivery of consignments. Bluedart was started in the year 1983 and has grown to become an operational giant in the logistic industry where it deals in both domestic as well as international courier services.

Blue Dart Express Ltd., South Asia's No. 1 express air, integrated transportation and distribution company provides safe and timely delivery of consignments to more than 55, 4000 pin codes in India. As a part of the DHL group operated by the DHL eCommerce division, Blue dart has the advantage to use the largest and most sophisticated express and logistics network globally crossing over 220 countries and territories and provides a range of distribution services including air express, freight forwarding, supply chain solutions, custom clearance etc.

The market leadership at Blue Dart is achieved by encouraging people, dedicated air and ground resources, technology, an array of vertical logistics products and value added services to bring high standards of service quality to the customers.

8. Fedex

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FedEx is a multinational delivery services company, which specialises in the delivery of shoe, air and ground transportation. It was formed in 1971 in the United States but has incorporated its operations in the global market including India.

Today it is a famous carrier that specialises in the field of international shipping and provides its clients with a set of services adapted for the companies of various sizes. FedEx in India offers domestic and international courier and express delivery services both on the grounds of India and on the international level forwarding also offer freight, supply chain and other services. Leveraging the company's strong communication networks it has direct presence in more than 220 different countries worldwide favoured for global business deals.

In the area of IT, FedEx can be said to be one of the most impressive companies in that it embraces the use of technology and AI in the running of its operations. Their work describes the multiple green practices that the company uses to minimise its adverse effect on the environment.

9. Ekart Logistics

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Ekart Logistics is the biggest online retail store in India and as the name suggests, it is Flipkart's logistic company. Ekart was founded in the year 2009 and has grown to cater a major part of the courier and logistic industry in India in the B2C segment with major focus on e-commerce domain.

Ekart is in fact positioned as the largest Supply Chain company in India. Since their inception in the year 2009 with the vision to cater the supply chain needs of customers across India, They have transformed into the partner of various clienteles by consistently delivering them best of the consumer experience, timely delivery and variability management at a larger level. Their aim is to enable every Indian's aspiration by creating value through Innovation in Technology and in Commerce.

Thus they guarantee an optimal Supply Chain solution to the needs of your business. It has 20 state-of-the-Art Warehouses, 7000+ daily operating trucks, 70+ fulfilment centres, 80+ sortation centres, and 3500 delivery centres for smooth delivery in 14,000+-pin codes in the country. Ekart is here to power the nation and power you" is the slogan of Ekart.

10. Safexpress

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Safe Express is an end to end supply chain and logistics service provider based in India having operations within express distribution with an allied 3PL subsidiary. Safe Express has its origin in the year 1997 and has gained a good reputation in providing a reliable service in express delivery, for almost every sector.

Safe Express provides a range of logistic solutions throughout the logistic chain including express logistics, logistics solutions, contracting and warehousing strategies and third party logistics services. This company is well known to offer efficient solutions for emergency shipments more so for companies in the pharmaceutical, fast-moving consumer goods and the automobile industries.

It is involved in delivering at more than 31,000 pin codes spread all over India. Currently, it has a fleet of over 7,500 vehicles and over 200 warehousing centres; over 2,500 service centres also form part of the company's infrastructure. This strong network makes a way so that Safe Express is ready to deal with big numbers of shipments, performing dependable and timely delivery services within the country.

11. DHL

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DHL is among the largest courier and logistics companies in the world with the largest coverage and the most extensive scope of services. DHL, started in 1969 has a rich history and a sizable market in India as it provides national as well as international delivery services. The group facilitates people and markets opportunities by linking them, and is a facilitator of global commerce. It strives to become the number one choice of customers, employees and shareholders around the globe.

The Group impacts the world through social responsibility and corporate governance in business, and citizenship as well as environmental stewardship. Thus, by the year 2050, DHL Group wants to deliver logistics with the net-zero emission.

Two strong brands of this:

Over 594,000 people are working at DHL Group and in over 220 countries and territories served. The revenue generated in 2023 is 81.8 billion euros.

12. Ecom Express

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Ecom Express was set up in the year 2012 and in a very short span of time this company has emerged as one of the most suitable solution providers for the various logistic requirements of online retailers catering the need of e-commerce industries. It is an emerging technology driven third party Logistics Company catering to the Indian retail & e-commerce sector.

Ecom Express delivers electronic end to end logistics and supply chain solutions with new generation technology and automation systems in 29 states and 6 union territories reaching 2700+ cities and towns, 27,000+ pin code destinations all over India. The first mile pickups, processing, network operations, the last mile delivery, reverse logistics and returns management are offered under the Ecom Express Services (EXS) segment. It also provides end to end solutions of supply chain management, warehousing and logistics solutions under its service division - Ecom Fulfilment Services (EFS).

In their rather short 10-year history, the company has organised itself to have 150+ gateways, hubs, processing and fulfilment centres and has more than 3000 delivery centres to fulfil its spirit of reaching every nook and corner of India.

Conclusion

The courier industry of India is one of the more extensive and most developing industries due to the increase in e-commerce platforms and demand for reliable logistics services. The twelve courier services described in this blog are widely considered to be among the best that are out there with each company having a different speciality and set of tools.

The industry is advancing further each passing year and, therefore, consumers stand to be offered even more effective, clear, and environmentally friendly services in the future. Selecting the right courier service company that will undertake to deliver your products can be the difference between a successful delivery of products and a failed one.





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